Prospecting   
   1. Databases: We can use your database, or provide you with prospect databases
   2. Marketing Letters: We can use your letters and email or our library of sales and marketing letters and email templates
   3. Telemarketing: We can provide experienced telemarketing professionals on an as-needed basis to eliminate hiring and managing in-house staff
   4. Lead Notification: Immediate notification of sales leads for prompt immediate follow up
   5. Sales Rep Feedback: With timely feedback from your reps, we can help you manage the lead followup by your sales reps
   6. Management Reports: Detailed management report on; the number of calls, leads, sales forecasts and activity analysis 
   7. Lead Follow up & Response Reports: Detailed lead followup status report is sent to management every month to ensure timely follow up on leads
   8. Prospect Management: We can follow up with prospects who are not ready to buy now by phone, email and letters
   9. Customer Care and Retention: We can make sure that every new and existing customer is contacted on a regular basis  
 
Relationship Management
   1. Telemarketing Software: Your telemarketing operators can use our web-based telemarketing technology to drastically improve their production
   2. Sales & Marketing Consulting: 40 years sales & marketing experience 
   3. Human Resources: Testing-Selection-Development of Sales and Support Staff

Customer Care
    1. Sales Force Automation: User-customizable, web-based and locally-installed contact management
    2. Customer Relationship Management: Automated sales and marketing campaign, drip-marketing and customer care
    3. TeleMagicOnline Hosted Services